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Financial Services Social Media

Social Media is a must do when it comes to growing a business, communicating with customers, acquiring new customers and becoming a real brand.  Many companies are not doing it, Many companies are “kind of” doing it, few companies are doing it successfully and only a small fraction of businesses are running social media at the highest level.

We break out Social Media Marketing effort into 3 Phases.

  1. Table Stakes (thanks to Eliot Frick from BIGWIDESKY for this name)

  2. Successful

  3. Top One Percent

*We don’t even consider not doing it a phase.  If your company is not on Social Media, please call us right now, at this very moment so we can get you up and live on social.  Every second you are not online and up on social media the quicker your company will die.

 

Table Stakes

When it comes to Social Media Marketing there is a minimum level of effort that must take place.

Having live profiles that contain consistent and accurate company information, imagery, posting content regularly at some frequency and linking to these profiles from other places on the web including your website, other social profiles, email, etc.

This is easy and will give you a boost in the search engines, overall customer visibility, website traffic, foot traffic, leads and sales.

Example Table Stakes Social Media Profile

The Dallas Furniture Bank

https://www.facebook.com/DallasFurnitureBank/

https://twitter.com/dalfurnbank

The Dallas Furniture Bank has consistent and accurate information, while posting regularly.

There is not an a large amount of engagement and obviously not running any paid promotion.

This is fine for many companies and should be getting done, but could be getting done in a more significant way by moving into the Successful Social Media Marketing phase.

 

Successful

To be running at the Successful Social Media Marketing phase, you must be doing everything in the Social Media Table Stakes phase plus driving consistent meaningful engagement through strategic organic & paid tactics as well as relevant strategic content (copy, images, videos, documents, etc.).

Example Successful Social Media Profile

The Watering Bowl

https://www.facebook.com/TheWateringBowl/

https://www.instagram.com/thewateringbowl/

The Watering Bowl has consistent and accurate information, while posting regularly.

There is good engagement, they respond, comment, message and are running some paid promotion.

This where most companies should be, but there is still one more level that your business could be reaching, it is the Top One Percent Social Media phase.

 

Top One Percent

To be in the Top One Percent of companies on Social Media you must be everything from the 1st and 2nd phases, plus creating a massive amount of content, promoting accurately through all means possible, engaging like your life depends on it and having passionately dedicated resources to work on this 100% of the time.

 

Example Top One Percent Social Media Profile

Red Bull

https://www.facebook.com/redbull/

https://twitter.com/redbull

https://www.instagram.com/redbull/

Red Bull does everything on social media, all the time, in every corner of the web and is engaging, relevant and passionate.  Strive to be like Red Bull when it comes to the social media part of growing your business.

 

I recently posted an article on the History of Snapchat, What it means for us Today and direction on How to Use it Well.

I’ve been experimenting with posting on different platforms, so you can the full article on…

Medium – https://medium.com/@johnbracamontes/the-history-of-snapchat-how-to-use-it-well-9a28db7eb8e7

or

LinkedIn – https://www.linkedin.com/pulse/history-snapchat-how-use-well-john-bracamontes

Below are a handful of GIF tutorials on how to use the platform

Snapchatting a Video vs. Photo

How to Add Filters and Double Filters on Snapchat

How to Use Snapchat Video Filters

How to Save a Photo or Video on Snapchat
 

Accounts to Follow on Snapchat

This is just a short list of people who are killing it on the platform. There aren’t that many yet because people still aren’t taking it seriously. So get on it now.

DJ Khaled: @djkhaled305
John Bracamontes: @acumenstudio
Casey Neistat: @caseyneistat
John Bracamontes: @johnbracamontes
Diplo: @diplo
Kate Hudson: @khudsnaps
Gary Vaynerchuk: @garyvee
Eva Longoria: @realevalongoria

We are always putting out content on digital marketing tactics for SEO, PPC, Social Meida, Email Marketing and Analytics, but the truth is we really are a Content Marketing Agency.

Our Definition of a content marketing agency is one that creates content based on research and strategic principles that generate awareness, drive more traffic, leads, form submissions, phone calls, new customers and revenue.

We are a Really Good Content Marketing Agency!

Many agencies, especially here in St. Louis, can write and publish content while calling themselves content marketing agencies, but the truth is, they are rarely strategic and virtually none of them have the deep discipline experience to effectively utilize a multi-channel strategy that will drive results.

Good Content Marketing delivers results.

The goal is to ultimately obtain new customers through the strategic exposure and knowlege share that content marketing lends.  Greater visibility, More Traffic, More Leads, Form Submissions, Phone Calls and Revenue.  This is the goal.

We approach content marketing from a very technical position.

  • First, we get to know a company at it’s core.
  • Then focus on the why, the how and the what.
  • This allows us to perform meaningful research into the behaviors of users and potential customers around strategic topics and terms.
  • We then perform a content gap analysis to identify what content does exist or needs to exist on your website.
  • The modification of the existing content and addition of the missing content is outlined and implemented.
  • We then monitor, analyze and recommend tweak or additions thereafter to continously optimize the content marketing efforts.

St. Louis Content Marketing Agency

We are not a Creative Agency

There are a TON of agencies in the St. Louis area that call themselves digital marketing firms, content marketing agencies or marketing agencies and try to do the strategic work, but this needs to be handed over to the pros the digital marketing technologists and analysts that know the tools, tactics and research methodologies.

We’re not just in St. Louis

Mentioned alot here in this article are “St. Louis Content Marketing Agencies” or Marketing Agencies in general, but we actually have phenomenal clients from all over the united states and are working on global campaigns for a couple of our domestic clients.  We just want to be clear in giving examples of what we actually do and what other agencies say they do.  Plus we Love St. Louis and rep this city pretty hard!

Why work with us on your Content Marketing Strategy

  1. We’re really really good at content marketing
  2. Our goal is to generate as much value as possible for you (authority, leads, customers, revenue)
  3. We are on 24/7.  Accessibility, transparency and getting things done is what we do all of the time.  There is no such thing as too early or too late for us!

If you want to work with the Best St. Louis Content Marketing Agency or learn more then please contact us by phone or by filling out the form on this page and we will speak with you very soon.

Facebook Bluetooth Beacons are a free wirelessly connected device (or beacon) that communicates with visitors that engage on Facebook while at your business.

It gives the visitors more information on your company, engages them through unique messaging and employs calls to action so you can interact with them in more ways in the future.

This is very new and not all businesses are eligible to receive one, but those of you who have high foot traffic are most definitely who Facebook wants to get these.  Restaurants, Shops of all kinds, Movie theaters, Bars, Bingo Halls, Banks, etc.

Facebook Bluetooth Beacon

 

 

 

 

 

 

What Facebook Says the Beacons Do

Facebook Bluetooth® beacons use Bluetooth® technology to send a signal to the Facebook app on your customers’ phones to help us show them the right place tips. Place tips show people more info about the places they visit.

In place tips, people may see:

  • A welcome note from your Page
  • Prompts to like your Page and check in
  • Posts from your Page
  • Their friends’ photos and posts about your place

For more information and to sign up to receive a Facebook Bluetooth Beacon for your business visit this link https://www.facebook.com/business/a/facebook-bluetooth-beacons

For more information on Digital Marketing and Digital Strategy from us at Acumen Studio give us a call or fill out our form and we will talk soon!

Make 2016 The Year of Marketing Intelligence.
Understand what your marketing dollars are producing for you, identify waste & optimize your marketing efforts!

Here John Bracamontes discusses what Acumen Studio does and how we can help you generate greater visibility online, generate new customers and more revenue.

Digital Marketing
Digital Strategy
Content Marketing
Content Strategy
SEO / Search Engine Optimization / Organic Search
PPC / Pay Per Click / Paid Search
Social Media
Email Marketing
Analytics, Analysis and Inisghts

The fundamentals and core attributes of marketing apply to Certified Public Accountants just as they do any other industry, but with accounting firms, both large and small there are tactics that can generate massive success.

Be Personal
One of those tactics is showing genuine personal attention to your clients. Sounds simple enough, but personal can be defined differently by most so we want to clarify what some of those effective personal touches are.

Many CPA firms will send out direct mail to their clients that uses their name on the piece, that is great, but not the personal we’re talking about. Try sending out mail with handwritten notes that mention family or events. You can also make sure to send out anniversary cards, holiday cards, birthday cards with a dollar inside (or five) all with handwritten notes.

cpa marketing

 

The Certified Public Accountant needs to be marketing themselves 100% of the time. Something that can be overlooked is the expectation of a client that they are important (which they are) and the CPA needs to make them feel that way. Being enthusiastic when meeting with clients or on the phone, making eye contact and looking genuinely happy to see your client is critical to creating that personal relationship which can ensure that they are a customer for life.

Digital Marketing & Traditional Marketing
This type of personal attention can be showcased in marketing collateral, events and on digital channels. Use written and video testimonials, hold and highlight customer appreciation events such as galas, picnics or sports outings or hold contests that keep your clients engaged. All of these things can easily be communicated in newsletters, social networks, display ads, brochures, direct mail, television, radio, SEO, PPC and more.

If you want to learn more about CPA (certified public accountant)  Marketing contact us using the form to the right or giving us a call.

Learn more about how we can help you with Digital Marketing specifically for Certified Public Accountants.

The Connected World, Now commonly known as the Internet of Things is a large and growing area of M&A.
M&A activity in the Internet of Things grew 45% from 2012 to 2013 and those numbers will continue to rise.

The Internet of Things is a web of physical objects and appliances that use the Internet to connect with other machines as well as the external environment.
Connected Home, Connected Auto, Connected Everything!

Check out the video below which speaks to Investor Activity in the space:

M&A Finance and the Internet of Things

Not only are VC’s in the IoT space, but Strategic Investors are also present, knowing that they need to be here now to capitalize on these massive opportunities later.

Check out more information on our Private Equity Marketing Services.

Want to to know more about the Real Advantage of Digital Channels for Financial Advisors?

This Digital Financial Advisor Report provides insight into how Financial Advisors engage with online and offline media when conducting investment research, and how advisors are prompted to move through the decision process from awareness to recommendation / use of the investment product and on what type of materials & methods advisors use when communicating recommendations to clients.

Quick Stats:
“94% of Financial Advisors used at least 1 internet source for researching investments”

“82% of Advisors are prompted by ads to do additional research”

Download the Full 12 Page Report Below

Social Media Strategy for Banks

 

This is the first part in our Digital Marketing for Banks series: Social Media Strategy for Banks
It’s no secret and certainly nothing new that Social Media has become a must for banks (and most financial institutions for that matter) and knowing how to use it as well as what you can and can’t say is imperative.
We touch on a few key points to plan for and pay attention to.

Strategy
Having some level of strategy always generates more success on social channels.
Things to consider when putting together a strategy:

    • Why will you be active on Social Media? Defining the reason for being there is enlightening and assists in creating a comprehensive strategy.
    • Who is your Audience and are they on Social Media Channels? This is Critical! Define your audience / target and find out if they are active on social channels and analyze how they engage on social networks.
    • How will you Engage? Define what types of information you will share on social networks (news, contests, community events, etc.). If you will be using the channels for customer service then you will need to staff accordingly and create guidlines. If you won’t be using it for customer service you need guidelines on how to field customer service questions that arrive on the social channels.

Compliance
Recently the FFIEC released a guide for social media use by banks and credit unions. The FFIEC’s guidance provides an outline for these banks and credit unions to monitor & manage the risk with being active on social media. This includes policy, monitoring, reputation, privacy and more.
FINRA also has an impact on how a Bank or Credit Union will uses Social Media. With FINRA it is all about monitoring, controlling and accountability. Record keeping and archiving are huge, this is a must and needs to be done at 100%.

Activity / Engagement
Now for the fun stuff.
You need to figure out who will manage the social activity, who will plan the content calendar, who will post, who will respond, will you use paid ads, etc. This falls a little under strategy, but this is so critical to the engagement on these channels. This person or persons will be the face of the Bank or Credit Union and be an extension of the brand, that humanistic injection into these digital spaces.
Whether it is posts, tweets, retweets, likes, shares, follows or pins you want to see that engagement!

Measurement
What should you be measuring?
That depends on the goals of the Bank or Credit Union.
But we can safely say that tracking community growth (followers & likes), engagement metrics (shares, tweets, retweets, pins) and traffic to your website are fundamental mainstays in your reporting.
It may be important to measure and report on your social influencers, online form fills, vanity phone number calls and matching why certain types of content is engaged more often than others and at what times of the day are most effective.

This is just a sampling of what Banks and Credit Unions will need to think about when integrating social media their operation.

You can also check out our page on Digital Marketing for Banks.

If you are interested in Social Media Strategy for Banks you can contact us by filling the form out on the upper right of this page or give us a call at 866-357-7422