724 N 1st Street, Suite 200 St. Louis, MO 63102


Author: John Bracamontes

l.facebook.com is a referred click from a link that has been shared on Facebook.

The best way to describe how the l.facebook.com referral shows up in Google Analytics is to think about when you post or share on Facebook. If you were to write a Facebook post that included a link to your website, shared it to your feed and someone clicked on that link, the click and resulting traffic to your website can result in the l.facebook.com source to show up in your Google Analytics account. The same thing can happen if you write and publish a post, but then a connection shares your post and someone else clicks on the link, the same thing can occur whereas l.facebook.com (technically in this scenario lm.facebook.com) will show up in your reporting.

This can also happen on both Mobile and Desktop versions of Facebook, so in the app, on a mobile site or a full desktop experience.


Mobile and App m.facebook.com and lm.facebook.com

Something that websites used to do in the past for SEO and for user experience was to create a mobile only version of the website and most of them would use the subdomain of m. to represent mobile. Today many sites will use responsive design so they don’t need a separate site to maintain for mobile. But Facebook uses m.facebook.com for their mobile site. When a link gets clicked  here them you will most likely see the lm.facebook.com referral source in your Google Analytics account.


What is the Difference Between Facebook.com and l.facebook.com?

There really is no difference. These are simply different ways that Facebook has sections of their website and service operating on different servers, tracking link clicks and attributing behavior to their own systems.


l.facebook.com vs lm.facebook.com vs m.facebook.com vs web.facebook.com vs business.facebook.com

Again these are all basically the same with the exception of the business.facebook.com subdomain. That one is specific to the Meta Business Suite product that can be used to better manage a Facebook Page, users, permissions, ads, apps, etc.


Here is a short list of a number of referral sources related to Facebook that you’ll find in Google Analytics

  • Facebook.com
  • m.facebook.com
  • l.facebook.com
  • lm.facebook.com
  • web.facebook.com
  • our.intern.facebook.com
  • business.facebook.com


l.facebook.com and lm.facebook.com


If you have more questions about these Facebook referral sources showing up in your analytics platform, then definitely reach out!


If You Are Looking to Get More Traffic, Leads or Have Questions, Call Us at 866-357-7422

Or Submit your information below

    If you are currently using Google Analytics and have logged into the platform with the last 9 months then you are likely aware that as of July 1, 2023 Google Analytics UA or GA 3 as some call it will be “Sunsetted”. Essentially Google is going to stop tracking much of the critical data it collects currently in Google Analytics UA in a move to force everyone to start using the new Google Analytics 4 or GA 4 platform. So naturally you’ll want to ensure that you have GA 4 set up for your website.

    As a part of that set up you will want to ensure you have events being tracked that you can measure and some of them will be used as conversions / goals just like you do in Google Analytics today.

    You can either create those manually or you have the option of migrating the Google Analytics events from with UA over to GA 4 using a migration tool. But this is why we decided to create this blog. It doesn’t always work!



    What Problems Will You Experience Migrating Google Analytics UA Events over to GA 4?

    You are most likely going to run into issues when using the events migration tool inside of Google Analytics. When using the tool you’ll even get messages telling you that some event types can’t be migrated because they aren’t compatible. One of those are events / goals that utilize regular expressions (many of our do, so we were screwed on that one).

    But what we found is that very few of the events we migrated over to GA 4 actually worked. The migration itself would be successful in that there were events which appeared inside of the GA 4 property, but they would never work. No data would track and they were essentially worthless.

    So we had to go back and create all of those manually. Some of them we could create within the GA 4 platform alone and other we had to build out using a combination of both GA 4 and Tag Manager (such as Click to Call phone number clicks tracked as an event and conversion).

    Something different about events inside of Google Analytics 4 is that you have to “Toggle” events to be marked as conversions. Which is nice because you can more cleanly have a bunch of events being tracked while quickly marking which of them actually count as a conversion for your organization.


    We just wanted to give you a heads up if you are going down this journey and to let you know that you’re not crazy if you run into problems like this. Because you will!


    If you need help setting up or migrating Google Analytics over to GA 4 then contact us and we can easily help you out with that.


    If You Are Looking to Get More Traffic, Leads or Have Questions, Call Us at 866-357-7422

    Or Submit your information below

      We get this question fairly often, “What is the difference between CPA and CPC?” or “Which is Better, CPA or CPC?”. There really isn’t a good answer to which is better because they are different and would be better in specific situations.

      But sharing with you the difference between CPA and CPC is much easier and helpful for those in search of answers. In this article we’ll go deep into the CPC vs CPA question.

      So however you think about it…

      CPA vs CPC

      CPC vs CPA

      PPC vs CPA


      We’ve got a breakdown on this below which should be very helpful.


      What is CPA (Cost Per Action)?

      CPA stands for Cost Per Action.

      Some will argue that CPC stands for Cost Per Acquisition and others consider it to be Cost Per Conversion. But if we’re being technical, an acquisition and a conversion are both actions so we like to stick with CPA meaning Cost Per Action.


      In the earlier days of digital advertising there were times when platforms wouldn’t charge you unless a specific action was taken that you defined or chose from in the system. But as the ad platforms advanced the CPA model became more broad in what actions taken counted towards the payout.

      Each platform has its own unique set of actions that are tracked and paid for such as Facebook, Google Ads and LinkedIn Ads. Some of the actions are clicks, shares, comments, and on page conversions.


      The great thing about the CPA model is that you can set a CPA goal for the platform to optimize against. For example I could set a target CPA of $35 and the ad platform will serve specific prospects under the best circumstances to generate that $35 or lower CPA. The details on how these ad platforms do that is complex and not 100% known as to how they do their optimization.


      Google for example will require you to have a certain number of conversions before you can take full advantage of the CPA model.


      What is CPC (Cost per Click)?

      CPC stands for Cost Per Click in the world of advertising. 

      Many people think of CPC in relation to Google Ads (formerly Google AdWords) as they were the platform that really brought this ad payment model to popularity.

      The Cost Per Click Model (CPC) was created so that advertisers only get billed when a prospect clicks on your ad. This was looked at very favorably in the advertising community because it ensured that a prospect saw the ad, read it and that they felt it was relevant enough to click on to then learn more.


      In many instances marketers sometimes refer to the CPC model as PPC or Pay-per-Click. The unfortunate truth is that there are so many acronyms in the digital marketing space that you’ll find a lot of overlap and conflicting opinions or beliefs as to what some things mean. But hey that comes with the territory in every industry, am I right!


      CPC or PPC is essentially the opposite of the CPM model or Cost Per Thousand (the M stands for 1,000 based on the Roman Numeral M). Using that model an advertiser would pay a specific amount of money for every 1,000 impressions. This came from older advertising mediums such as newspapers, radio, billboards and television when the estimated circulation, listenership, car traffic and viewership were estimated and advertisers would pay based on those “impressions”.


      One of the most significant benefits to CPC advertising is being able to predict traffic. By paying for the click you can allocate a budget that will generate an expected number of visitors to your website. Digital marketers love this predictability for planning and forecasting.


      Something very unique to CPC bids in the Google Ads keyword triggered ads environment is that the more competitive a term is the more that click will cost you in most cases. This dynamic pricing is controlled by a number of factors that we won’t go into fully here, but it may be worth your time to look into it even more.


      Most major ad platforms give you an option to utilize a cost per click model including Google Ads, LinkedIn Ads, Facebook Ads and more.


      So What is the Difference Between CPC and CPA?

      While we’ve explained the details about CPC or Cost Per Click and CPA or Cost Per Action / Cost Per Acquisition we can now simplify this into an easy to understand difference between CPA and CPC.

      CPC is paying for the click

      CPA is paying for the action


      It really is that simple. We don’t want to be too underwhelming with this, but the main difference between CPC and CPA is paying for the click vs paying for the action / acquisition.


      In reality there are quite a few nuances to these bidding models and other elements that will affect the cost and the conversion potential. But those differences are much more in-depth and require a much more intensive training and explanation which you can find a lot of online for free.


      If You Are Looking to Get More Traffic, Leads or Have Questions, Call Us at 866-357-7422

      Or Submit your information below

        If you’re like most marketers it feels like you don’t have time to get anything done. The same holds true for writing blog posts. You never have time to sit down, research, write, iterate and finalize a perfectly crafted post. So what do most marketers do? They end up not writing any blog post at all.

        This is the worst case scenario!

        Having at least some content with some degree of value is better than nothing. Not everyone likes hearing that, but as it relates to value for prospects, customers, investors or partners a little can go a long way. The problem is ourselves. We believe that if a piece of content doesn’t have “Everything” we believe that it should then what’s the point. The point is that all content is valuable.

        So how can you actually write a blog post in 15 minutes?

        This blog post is the perfect example. I actually sat down without a plan for any specific topic and said to myself “I’ll just research ideas and then write a post later”, but I actually needed to get a new post published and then thought “No, I will do this now and do it in 15 minutes.” Which sparked the idea to simply write the post on how to write a blog in 15 minutes.

        The only way to actually pull this off is to write on something you know a lot about. This is typically something that you do every day, a primary responsibility, something you’ve evolved in over time. The reason this is important is that it allows you to quickly write down all of the things you already know (but others don’t and is why this is so valuable).

        Examples of 15 minute blog post topics

        • How to negotiate a lower price on design work
        • 3 tips on getting your team hyped during a meeting
        • What is the difference between Class A and Class B multifamily real estate


        If you can put topics like that into 500 words or less, you will easily pull of a 15 minute blog post.

        You’ll have to not worry about perfect grammar, spelling or formatting because you can always come back to that later.

        And you have to just let yourself go and “let it flow”, don’t overthink or complicate the idea. Write down exactly what you are thinking about and Viola! you’ll have your next post.


        Now we don’t advocate doing this for every post you write, but in a pinch, this works wonders.


        If You Are Looking to Get More Traffic, Leads or Have Questions, Call Us at 866-357-7422

        Or Submit your information below

          As a Partner, Managing Director or Marketing Leader within a commercial real estate investment firm or CRE fund you may have asked yourself if blogs are something you should write and publish as a part of your overall marketing strategy. This is a great question and you may have come here to this article in search of that answer or you may know that you want to write blogs for your firm and simply looking for blog topic ideas, but either way we’ll break down the why and the how to move you in the right direction.


          So what are good commercial real estate blog topics?

          And should you write blogs for your CRE firm or fund?


          Does Blogging Help Commercial Real Estate Firms?

          We’ll start by defining what a “blog” actually is as it relates to your firm.

          In general a blog is just a short article that you will share with your audience, but there are specific goals that this blog may need to achieve.


          The Goal of a Blog Post

          Is your blog being created similar to a press release and it will be used solely to direct existing investors, partners or prospects to the article so they can remain aware of your firm or up to date on status of transactions, fund launches, syndications, etc?

          Or is the intention for writing a commercial real estate blog post to gain visibility in the search engines so that when a prospective investor or deal partner searches online for an answer to a question they have related to CRE you show up?


          If you are creating press release blog posts and that’s all you plan to do then you probably landed on our blog post by accident because those who are seeking CRE blog post topics are in need of ideas beyond the typical PR style posting.


          So we will assume that you are a decision maker at your firm and are looking for blog post topics that commercial real estate investors are interested in or prospects within the deal flow chain such as business owners, partners, board members, intermediaries, CPA’s, etc.


          Do Blog Posts Help?

          Yes. You just need to understand what “Help” you need from the post.


          How to Come Up With CRE Blog Topics

          Now that it’s established blog posts can help your firm achieve a goal and assuming you are “bought in” to the theory of how and why this works, let’s focus on how to come up with good commercial real estate blog post topics & ideas.


          Where to Find CRE Blog Post Ideas?

          An easy way to generate blog post topics is to visit commercial real estate industry blogs. Their sole model is creating content that engages the industry and can leave clues as to what could be successful content for your blog. You just need to make sure that the publications you research aren’t creating content for YOU, the CRE firm, but instead your target audience.

          So in a sense these publications are your competition.


          If you Google Top Commercial Real Estate Blogs a good list of them will come up.

          Many of them are writing content that would be more interesting to you, but then you have people like Shane Melanson who has content that is catering more towards the investor and is a good place to find topics more relevant to CRE investors.


          Topics like “Developing Your Commercial Real Estate Exit Strategy” or “8 Questions Every Real Estate Investor Should Ask to Assess the Risk of a Property” are good as they are covering areas that CRE investors are interested in and will get value from.


          These types of topics are driven by questions asked by your target audience.

          For example, an investor may be searching “When is the Best Time to Sell of My CRE Portfolio?”

          Or “What questions should I ask a seller when looking to buy a commercial property?”

          The two blog post topic examples we shared are prime posts to get found by investors asking these questions online.


          This doesn’t just apply to investors but this works the same on the deal flow side when those targets search for answers to their questions online as well.


          How Else Can You Come Up with Commercial Real Estate Blog Ideas?

          While getting ideas from other blogs is great, it’s also slightly diluted because you’re focusing on topics that have already been covered. So a good thing to do here is write derivatives of those topics you found. A derivative blog post topic could be “7 Questions Investors Should Ask Before Buying a Multi-Family Property.”.


          Alternatively you can use data provided by Google to give you ideas based on demand.

          This is commonly referred to as Keyword Research. And you should definitely do it.


          Google Ads has a tool for current advertisers, but if you don’t have access to that tool, use Ubersuggest instead ( https://neilpatel.com/ubersuggest/ ). 

          We did a quick search for Top Cities for Commercial Real Estate Investing and it didn’t show any specific search volume but it gave us the keyword idea of “Best Cities for Commercial Real Estate Investment”. That term had an approximate 10 searches per month. ** In reality it’s probably 100+ searches per month, but these tools give very conservative estimates

          So that is a great topic to write on.

          And in the screenshot below you can see the tool gives a list of pages that show up in the search engine results for that keyword / keyphrase.

          You can click through to these posts to see how and what they are writing about in their post to give you ideas on how to write your blog post and ultimately outrank them in the search engines.

          commercial real estate blog post topics and ideas


          Hopefully this has given you a good start to coming up with blog post ideas for your CRE Firm or Fund, but if you are wanting more help on your CRE Content Strategy then let’s talk. We are working with and marketing for PE firms including Commercial Real Estate Investment Firms that syndicate, are in multifamily, industrial and more.


          If You Are Looking to Get More Traffic, Investor Leads, Increased Deal Flow or Have Questions, Call Us at 866-357-7422

          Or Submit your information below

            You Opened and Email that said “Do Not Open”

            You Clicked Through an Email that said “Do Not Click”

            Now that You are here, the last thing we have to say is DO NOT WATCH THIS VIDEO!




            If You Are Looking to Get More Leads & Sales or Have Questions, Call Us at 866-357-7422

            Or Submit your information below

              Over the past handful of years print companies have been working on repositioning their brands to be more of a marketing partner and solution provider. A part of that messaging typically includes a tagline or slogan. So the question that many print companies have been asking is “What is the Best Tagline for a Printing Company?”.

              Just to get in front of it, you’ll actually find print companies asking about “Print company slogans” as well as print taglines, and while there is a difference between a tagline and a slogan, we’re going to talk about them as the same thing. So print services slogans or print business taglines are the same thing for this article.


              Now that we have that out of the way let’s dig into what makes a good tagline or slogan for your print company.


              What Makes a Good Slogan for a Print Business?

              When print companies start looking for slogans or taglines it’s usually because they are changing their message in a way that will help them grow, grab more attention and appeal to new customers. This comes in the form of simple messaging changes, brand refreshes or complete re-brands. Regardless of the approach you’ll take, the big question is “What makes a good tagline or slogan for a print business?”.


              When you think of Nike, what words come to mind? Just Do It.

              When you hear “It melts in your mouth, not in your hand”, what comes to mind? M&M’s


              What is it about these slogans / taglines that makes them good?

              They are memorable and simple.


              The best thing you can do is make it unique, simple, catchy, add in some personality if possible, consider making it functional and try to share a unique advantage about your company.


              In this article we’re going to share with you printing service company slogans and taglines to give you inspiration or that you can steal and use for yourself!


              Creative Print Slogans

              Print businesses that want to use creative slogans will find themselves being more abstract. They don’t necessarily say what you do in a practical way, but are more focused on the feeling they will give to the customer that reads it.


              Here is a list of creative print taglines for printing companies you could use or get inspired by.

              • Print is Forever
              • Ideas Worth Printing
              • Marketing for the Mighty
              • Solutions for Standouts
              • Power in Print
              • Got Print
              • Print Different
              • Memorable Marketing


              Inspirational Print Business Taglines

              One of the best ways to connect with customers is to motivate and inspire them. Inspirational slogans related to print services can be a good option if that matches the approach your brand takes to the work it does.


              Here is a list of inspirational taglines for print businesses you could use or get “inspired” by.

              • Growth Minded Printing
              • Elevating Businesses through Print
              • Marketing Solutions for Ambitious Businesses
              • Goal Driven Print for Motivated Companies
              • Make Your Mark with Print that Gets It
              • Print for Dreamers and Achievers
              • Printing Solutions for Companies with Big Ideas
              • Print Accelerating Growth


              Fun Slogans for Print Services

              A lot of marketing research has found that “fun” brands can connect well with a large number of customers. The way you make it fun will be determined by your target market or current customer based, it needs to be relatable. If being fun is something your print company’s brand embodies then it makes sense to have a fun slogan for your print company.


              Here is a list of fun taglines for printing businesses you could use or get “inspired” by.

              • Pretty Print for Pretty Businesses
              • OMG Marketing for Oh So Good Businesses
              • We’re Printilly Delicious
              • Print that makes you go Ooooh
              • We’re Really Printy Printers
              • The Printiest Place on Earth
              • Like a good Printer, (your company name) is there
              • On Your Mark, Get Set, Print


              Print Company Slogans focused on Time

              One of the biggest pain points in the printing industry for customers is the time it takes to get their printed project completed and in their hands. There is a wide range of expectations whether it’s same day, next day, same week or longer. If you can guarantee quick turnaround times that can make for a very compelling print tagline or slogan.


              Here is a list of time based taglines for print companies you could use or get inspired by.

              • Your Print Right Now
              • Faster Printing
              • More Print, Less Waiting
              • Same Day Printing Guaranteed
              • Next Day Printing Guaranteed
              • Big Print Jobs, Short Turnaround
              • Marketing Solutions Now
              • Print Solutions Today


              Print Company Taglines focused on Quality

              Another hot point for customers is ensuring that their printed products are of a high quality with accurate color, size, consistency, etc. This too makes for a good slogan for a print business.


              Here is a list of quality centric slogans for printing service businesses you could use or get inspired by.

              • Quality Print, Every Time
              • Quality Print Guaranteed
              • Perfectly Printed
              • Perfect Prints Guaranteed
              • Quality Printed Solutions
              • Every Print Perfectly Produced
              • High Quality Marketing Solutions
              • Perfect Crafted Marketing Solutions


              Practical Print Company Slogans

              And last but certainly not least are the practical slogans and taglines for print businesses.

              These are the easiest and most straightforward you can get. 


              Here is a list of “to the point” practical taglines and slogans for print shops you could use or get inspired by.

              • Print Made Easy
              • Print So Good
              • We Print, You Grow
              • Solution Based Printing for Solution Focused Companies
              • Smart Printing for Smart Businesses
              • Print Guaranteed
              • Print that Works
              • No Fluff, Just Print


              We hope these print slogans and taglines are helpful as you think about choosing or updating your own now and in the future!

              And while we aren’t a branding agency we would love to help you get this new message (or your current message) out to new customers to drive more traffic, leads and sales.


              If You Are Looking to Focus on Getting More Leads & Sales or Have Questions, Call Us at 866-357-7422

              Or Submit your information below

                The majority of companies at some point ask the question “Should I Hire A Digital Marketing Agency?” and they then go searching online to find out what they should ask, read experiences that other companies have had working with a digital marketing agency and look at a number of options for agencies they could potentially work with.

                There’s a lot packed into that question though!

                Why are you even looking to hire a digital marketing agency in the first place? That simple question will help you determine if you need to actually hire one or not because it will validate if it’s worth it when weighed against other options.  Let’s go deeper.

                Why Are You Wanting to Hire A Digital Marketing Agency?

                For most companies the reason the reason they are looking to hire an agency is because they want to see growth online. But there are a number of other reasons you may be looking to hire. Does anything on this list look align with your need?

                • Growth Online
                  • More Traffic
                  • Higher Search Engine Rankings
                  • More Leads
                  • More Sales
                • Building a New Website
                • Replacing an In-House Marketer
                • Someone Told You Too / You Read You Should

                While there are a number of other reasons we could list out, these cover the major reasons. This is a great place to start because the different reasons require different answers.


                You Should NOT Hire a Digital Marketing Agency if…

                You shouldn’t hire a marketing agency if you are replacing an In-House Marketer because you’ll never get the level of 1 to 1 communication you had with that employee. It’s likely you had that person doing a lot more than what an agency will do. In many  cases companies have that marketer doing things well outside of their typical marketing duties, which is for sure not going to happen with an agency.

                You shouldn’t hire a digital agency if someone told you to or you simply read that you should. It’s great that you’re looking into it, but if you didn’t arrive at this question on your own out of a specific need then you’re just going to look for reasons that you shouldn’t work with an agency making them prove their worth and that’s just a bad relationship from the start. It’s a lose-lose situation.


                You MAYBE Should Hire a Digital Marketing Agency if …

                You are building a new website. The reason we say maybe is that if you are just looking to have a new better looking website then you really just need to hire a web designer / developer or web design agency. A Digital Marketing agency can help, but they are most helpful when conducting research on content and optimizations that will be built in to the new website.


                You SHOULD Hire A Digital Marketing Agency if…

                What you are looking for is growth online whether that be increasing traffic, getting higher rankings in the search engines, getting more conversions from your website, getting more overall leads, generating more sales from your site. This is what digital marketing agencies are built for and are best at. Yes, they can build other things and do other work, but don’t expect them to be experts in those other areas such as Branding, Video, etc.


                Should You Hire An Internal / In-House Marketer or An Agency

                Unfortunately we won’t really go into this too deeply because the answer really lies with you personally. If you’d rather have another body on the list of employees, another person in the room at the office, need the marketer to answer phones of customers, or something similar then hire a person internally.

                If you want a transactional relationship of “Agency you do X for me and I’ll pay you Y” then hire an agency.

                You can find cost analyses of agency vs in-house marketers or teams, but the truth is most people hire in-house vs agency based on the reasons we shared above.


                If you’re looking to hire a digital marketing agency then let’s talk, if not then we’re glad we could help clear that up for you!



                If You Are Looking to Focus on Getting More Leads & Sales or Have Questions, Call Us at 866-357-7422

                Or Submit your information below

                  Are you a Marketer, Sales Leader or Owner of a Print Company that is interested in sharing your knowledge and skills with the greater print community?

                  We’re starting a series of content where we interview people like you in the print industry to get the best advice, tips and tricks on how you market your company.

                  If you would like to be interviewed for an upcoming article please fill out the form below and we’ll contact you with information and next steps!


                  Simply Submit Your Information Below

                    There are different degrees of concern among marketers (and organizations) when it comes to email, spam and regulations that govern how and when you can send email to contacts.

                    But what most people don’t understand is the differences between the major governing rules for email and spam.

                    What is the Difference Between CAN-SPAM, CASL and GDPR?

                    The biggest difference between the 3 is the global geography that they affect. Each of these email policies only applies to specific countries and regions so we’ll go into each of them to explain the difference.

                    Of the three the least strict is the U.S. based CAN-SPAM, followed by the Canadian CASL law and lastly the most strict and comprehensive is the European GDPR.


                    What is the CAN-SPAM Act and What Can You / Can’t You Do?

                    CAN-SPAM actually stands for “Controlling the Assault of Non-Solicited Pornography and Marketing” and was created to protect consumers by prohibiting the use of deceptive or misleading information in commercial marketing emails (commercial emails are those intended to market a commercial product or service). This act applies only to the United States.

                    The running joke among email marketers (at least the ones who aren’t uptight) is that the CAN-SPAM Act allows you to do just what it’s named, that you “Can Spam” people.

                    The reason this is said is because this act is an Opt-Out regulation. As long as the people you are sending email to haven’t told you to stop, then you can continue to send them email. It really is that simple.

                    To stay compliant you have to not be egregiously attempting to deceive your intended recipient and give them the mechanism to Opt-Out which is what you’ll typically see as an unsubscribe link.

                    *Linked here is the full act https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/can-spam-rule


                    What is the CASL Law and What Can You / Can’t You Do?

                    CASL actually stands for “Canada’s Anti-Spam Legislation” and was created to regulate how organizations collect, use, and disclose personal information when conducting or operating their businesses. While this legislation is only active for recipients in Canada, enforcement agencies claim they will enforce this against anyone globally who violates their act. But as it relates to the United States following the expansion of the Safe Web Act in 2012 only 63 cases have been pursued from 9 different countries and all of these cases were large scale operations intentionally violating, exploiting and deceiving recipients.

                    So if you’re not a big company and you’re not intentionally trying to deceive recipients in a significant way then you really are safe.

                    The CASL Law is an Opt-In legislation that essentially states you cannot email someone without their prior consent (consent in this case is both explicit and implied).

                    *Linked here is the full law https://laws-lois.justice.gc.ca/eng/acts/E-1.6/index.html


                    What is the GDPR and What Can You / Can’t You Do?

                    GDPR actually stands for “General Data Protection Regulation”, was enacted by the European Union and is the most strict and comprehensive global privacy act ever put in place. Again it was created to protect consumers data and privacy like the others.

                    This one is also an Opt-In regulation meaning that you must give consent prior to being shown commercial marketing messages (including email). It applies to recipients of the European Union, but is intended to affect any global business that sends messages to those recipients.

                    The GDPR is why you know see so many “cookie” consent notifications on websites.

                    Again there is still leniency here because there are considerations for sending electronic commercial messages to consumers who have legitimate legal interests with you such as being an existing customer, partner, etc.

                    *Linked here is the full GDPR laws https://gdpr-info.eu/


                    Main Takeaways on Data Privacy, Regulations and Email Marketing.

                    While we only covered a small portion of each of these Acts, Laws and Regulations we can say to you that the goal for each of them is to protect the privacy and data of consumers online.

                    We typically focus on the Email Marketing aspect because it is the main area that an individual business has control over when it comes to potentially violating a rule within these laws.

                    And while a good number of marketers get bent out of shape about pixels, cookies and email and “following” the laws, the truth is that this is a tiny part of the overall protection that comes from these acts. The most egregious and damaging violations are from bad actors that are breaching databases, phishing in email and leading consumers through online targeting to steal information, steal identities and cause actual harm.

                    In nearly every case you as a U.S. company cannot be held responsible if someone breaches Google’s, Mailchimp’s or GoDaddy’s database. Why would that be your fault?

                    The governing bodies are focused on stopping “really bad” things and are less concerned with the nuisance of spam email or retargeted ads.

                    Email and retargeting are easy targets to get consumer buy-in because it’s so visible and in some cases a nuisance (if positioned that way), but the reality is that these are not the primary concerns for the majority of these Acts, Laws and Regulations.

                    While we are not attorneys (attorneys will wrap you in a bubble and tell you the world is going to end if you do anything), we can tell you that we’ve been doing this work for over 20 Years and have never met or known anyone personally who have been contacted by or penalized by any of these agencies.

                    Most marketers who speak about the doom and gloom you’ll face if you don’t follow everything “perfectly” are simply overreacting, costing you time & money and in many cases don’t even know what they are talking about.


                    This article is intended solely to be an informational piece for you to better understand our position on handling CAN-SPAM, CASL and GDPR.

                    If you want to talk to us about digital marketing then give us a call or contact us directly, but we aren’t putting a form in the body of this blog article because it get’s a lot of traffic and we’re not interested in queries about these laws from people (sorry inquiring minds).  We’re focused on growing your traffic, leads and sales!